Privacy Policy
The Privacy Policy page explains how the website collects, uses, stores, and protects users’ personal information. It details what data is collected, the purpose of collection, data retention period, security measures, user rights, and how users may contact the company regarding privacy or data protection concerns.
Information We Collect
We collect personal information including:
- Name
- Email address
- Phone number
- Preferred property
- Message content
- Appointment details
How We Collect Information
Personal data is collected through:
- Contact forms
- Appointment booking forms
Purpose of Data Collection
We collect personal information for the following purposes:
- Appointment scheduling
- Responding to property inquiries
- Customer communication
- Follow up communications
Use of Information
Collected information is used to:
- Reply to inquiries
- Schedule property viewings
- Provide requested property details
- Conduct follow up communications
Data Sharing
User information is not shared externally. All collected data is kept internal and used solely for business operations.
SMS / Text Messaging
SkyLake Properties may send text messages to tenants, rental prospects, real estate agents and vendors who text us or provide their mobile number to us. We use your mobile number and message content only to respond to your inquiries and to communicate about your rental, maintenance, lease and payments.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
You can opt out of text messages at any time by replying STOP. Reply HELP for help, or contact us at pm@skylakedmv.com.
Data Retention
Inquiry and appointment records are retained for a period of one year, after which they are securely deleted or anonymized unless otherwise required by law.
Security Measures
We implement security measures including:
- Website encryption
- Cloud based security systems
These measures are designed to protect personal information from unauthorized access, disclosure, or misuse.
User Rights
Users may request to:
- Access their personal data
- Update or correct their information
- Request deletion of their personal data
Requests may be submitted through the company’s contact details.
Questions about your privacy?
To access, update or delete your information, get in touch with our team.